In the real estate business, disputes can arise between clients and their agents, between agents, between agents and brokers, and between brokers. This session is dispute resolution at its finest, using everyday examples to show participants how to foster agreement in even the most challenging situations. The class is ideal for managers and brokers, but also great for the agent on the street. This program takes the skills you already have and puts them into a system that will make you the hero in every dispute. Help the parties determine their own, positive outcome without taking sides. They win, you win! Repeated Wednesday, 10 a.m.–12:00 p.m.
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